TouchMenu Staff App
The hotel staff app that never misses an order.
TouchMenu Staff alerts the right person the moment a guest orders, books a table or asks for service. Servers, hosts and managers see every order and reservation in one live pipeline and move it from new to done in two taps.
What your team gets
Everything your team needs on every shift.
From the front desk to the floor, every order, reservation and guest signal reaches the right person in real time.
Alerts that ring until answered
New orders ring loud until someone takes them, even with the app in the background.
Routed to the right person
Alerts go to the employee working that area, so no guest is left waiting.
Full order details
Items, notes, timing, table or room, and guest information at a glance.
Allergy alerts
Guest allergens are flagged on the order and on each item, before the kitchen starts.
New to done in two taps
Accept, start and complete orders, with a confirmation so nothing slips.
Reservations handled
Approve table, spa and service bookings with guest details built in.
One live pipeline
Every order in one place, from table to room.
Orders from tables, rooms and pickup land in one list, sorted into New, Processing and Done. Live counts on each tab show managers where service is slowing down, before guests notice.
One pipeline for every outlet.
See where service slows down.
Nothing slips.
Built for service
Safer, faster service on every shift.
Serve with confidence
Approve bookings on the go
Made for every team
Works on the devices your team already uses.
TouchMenu Staff runs on iPhone, iPad and Android phones and tablets, in light or dark theme. Staff reset their own password in seconds, and background sync keeps the app up to date on weak Wi-Fi.
Phones and tablets.
Plus a notifications inbox.
And multiple languages.
How it works
From guest order to done in seconds.
From a QR code menu, room service or a table booking.
A loud, real-time notification on the right phone or tablet.
Accept and start processing, with allergy alerts in view.
The order moves to Done and your team moves on.
Two apps, one platform
Staff App or ServiceHub app?
Both apps connect your team to TouchMenu. Each one does a different job.
TouchMenu Staff
ServiceHub app
“TouchMenu Staff has noticeably improved the speed of service on the floor. By eliminating paper menus and sending orders directly to the right team, we’ve reduced unnecessary steps, improved communication between staff, and helped guests spend less time waiting.”
Nadejda Miteva · Owner, SPA Complex Kiparis
Is the TouchMenu Staff app free?
Yes. It is free on the App Store and Google Play. Your team signs in with the accounts set up for your property in TouchMenu.
Which devices are supported?
iPhone and iPad (iOS 13 or later) and Android phones and tablets.
Can staff miss an order?
No. New orders ring until someone takes them, even when the app runs in the background.
How is it different from the ServiceHub app?
TouchMenu Staff handles orders, reservations and guest signals for F&B and outlet teams. The ServiceHub app manages tasks and service requests across departments.
