Products › Payments

Payments

Contactless hotel payments, built into every order.

Guests pay for orders and bookings from their own phone — with cards, mobile wallets or gift cards, in their own currency — processed by your provider of choice.

Stripe · PayPal · myPOS · bank virtual POS★★★★★ 4.9/5 on HotelTechReport98% recommended by hotels
Guests at the hotel bar
Cart with payment options


4+payment provider options
Anycurrency your provider supports
36guest languages
10+countries live

Simplified payments

A payment solution guests don’t have to think about.

TouchMenu makes paying as easy as ordering.

01
Contactless

Mobile wallets and contactless cards for quick, secure payment.

02
Secure

Encryption and tokenization protect guest data.

03
Flexible

Credit and debit cards, mobile wallets and gift cards.

04
Multi-currency

Any currency your payment provider supports.

05
Integrated

POS & PMS integration for fewer errors.


Customizable payment options

Let guests pay the way they prefer.

Choose which payment methods to offer at each point of the guest journey — and which provider processes them. Set up new providers and switch between them from the admin interface.

1
Payment methods

Credit cards, debit cards, mobile wallets, gift cards and charge to room*.

2
Payment providers

Stripe, PayPal, myPOS and banks’ virtual POS terminals.

3
Your choice, per outlet

Offer the right methods at every point of the journey.

Stripe logo
PayPal logo
myPOS
Bank virtual POS

*With a PMS that TouchMenu is integrated with.


Resort pool with palms
Order with payment method selection

Multi-currency & security

No money exchange. Guest data protected.

TouchMenu integrates with payment providers instead of processing payments itself — so you can accept any currency your provider supports, while established providers keep payments secure.

1
Any currency

International guests pay in their own currency, with menus in up to 36 languages.

2
Encryption

Sensitive payment data is encrypted.

3
Tokenization

Card numbers are replaced with secure tokens.


How it works

From order to paid — in one flow.

01
Order or book

Through TouchMenu, from the guest’s own phone.

02
Pay

Card, wallet, gift card or charge to room — in their currency.

03
Process securely

Via Stripe, PayPal, myPOS or your bank’s virtual POS.

04
Stay in sync

Payments reach your POS and PMS where integrated.


Benefits

Faster for guests. Simpler for your hotel.

Cocktails at the hotel bar

For your guests

✓Pay in seconds from their phone
✓Their preferred method
✓Their own currency
✓Confidence their data is safe
Breakfast on the terrace

For your hotel

✓Faster checkout at every outlet
✓Fewer payment errors
✓Less manual payment handling
✓Payments linked to orders and bookings

Resort villa with pool

“Setting up new payment providers is quick and straightforward, and switching between them directly from the administration interface makes payment management incredibly flexible.”

Kalina Doychinova · Lady of Hospitality and Digital Magic, WorkNomads


FAQ

Contactless hotel payments: common questions

Which payment methods can guests use?

Credit and debit cards, mobile wallets and gift cards — and charge to room with an integrated PMS. You choose which methods to offer.

Are payments secure?

Yes. Encryption and tokenization protect sensitive payment data and minimize the risk of fraud.

Can international guests pay in their own currency?

Yes. Because TouchMenu integrates with payment providers rather than processing payments itself, you can accept any currency your provider supports.

Does TouchMenu Payments integrate with our POS and PMS?

Yes. TouchMenu integrates with existing point-of-sale (POS) systems and property management software, which streamlines processing and reduces errors.

Which payment providers does TouchMenu work with?

TouchMenu integrates with external payment providers including Stripe, PayPal, myPOS and banks’ virtual POS terminals. You can set up new providers and switch between them from the administration interface.

Can guests charge payments to their room?

Yes — if your hotel uses a PMS that TouchMenu is integrated with. If your PMS isn’t integrated yet, talk to our sales team about adding it.


See what TouchMenu can do for your hotel.

Book a walkthrough with our team, or open the live demo on your own phone.

QR code to open the TouchMenu demo
Easy access. Your hotel’s identity.

Guests access TouchMenu through a link or QR code, with your hotel’s branding and content — no app download required.

TouchMenu guest directory on a phone in a hotel room

Enquire now

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.







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