TouchMenu AI
AI for hotels that serves guests and simplifies operations.
TouchMenu brings AI to every guest touchpoint: the AI concierge in the AI Virtual Concierge, a Voice Concierge and AI guest services. Behind the scenes, AI helps you run menus and inventory with less guesswork.
The TouchMenu AI suite
Four ways AI works for your hotel.
AI concierge (TouchBot)
Part of the AI Virtual Concierge — answers guests 24/7.
Explore AI Virtual Concierge →Voice Concierge
Guests ask questions and make requests by voice.
AI guest services
Personalized recommendations and faster service.
AI concierge
An AI concierge that knows your hotel.
TouchBot, the AI concierge inside the AI Virtual Concierge, answers guest questions around the clock using your hotel’s own information: services, opening hours, menus and local tips. It helps guests book, order and send requests, in their own language.
To common guest questions.
Passed to the right team.
In the guest’s language.
Voice Concierge
Let guests simply ask.
The Voice Concierge lets guests talk to your hotel the way they talk to a person. It answers questions and passes requests to the right team, so your front desk can focus on the guests in front of them.
No menus to navigate.
Always on-brand and accurate.
Routed automatically.
Personal service at scale.
AI guest services that help your team anticipate what each guest needs.
Tailored recommendations
AI analyzes data from previous stays to suggest services, dining and activities each guest is likely to enjoy.
Anticipate guest needs
Use stay and interaction data to improve service delivery before guests ask.
Answers around the clock
Handle common inquiries, bookings and information 24/7 through the AI Virtual Concierge.
Explore AI Virtual Concierge →Menu & inventory AI
Smarter menus, leaner stock.
AI-powered digital menus personalize what guests see, with allergens and preferences built in. AI inventory management helps you track stock, see what sells and plan what to replenish.
For every guest.
See what sells.
Plan what to replenish.
What is TouchBot?
TouchBot is the AI concierge inside TouchMenu’s AI Virtual Concierge. It answers guest questions 24/7 and helps with bookings, orders and requests.
How does the Voice Concierge work?
Guests ask questions and make requests by voice. The Voice Concierge answers from your hotel information and passes requests to your team.
Does AI replace hotel staff?
No. It handles routine questions and requests, so your team can focus on service that needs a personal touch.
Which languages does TouchMenu AI support?
TouchMenu works in up to 36 languages.
