Latest articleHospitality TrendsTouchBot – AI Concierge for Hotels, Answering Guests 24/7 With No App
TouchBot is the AI concierge for hotels that does more than answer questions. It runs in the TouchMenu guest web app, so a guest's question can become a room service order, a…
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Hospitality insights, trends and customer stories.
Hospitality TrendsThe Room Is the Ticket: What hospitality can learn from other industriesA hotel room creates the stay. The commercial opportunity is everything the guest chooses around it. The metric can become the strategy Hotels have…4 Sep 2026 · 5 min read
Expert TalksEvery Day Is Different at Your Hotel. Why Should Your Guest Experience Stay the Same?Breakfast ends at 10:30. The SPA is fully booked at 16:00. Tonight’s restaurant has a special menu. Tomorrow’s outdoor activity is cancelled because of…17 Aug 2026 · 3 min read
Expert TalksYour Hotel’s Rating Is the New Sales Manager: Why Guest Feedback Matters More Than PriceGuest Experience Has Become the Real Competitive Advantage For a long time, price was considered the main factor when choosing a hotel. Today, that…15 May 2026 · 2 min read
Hospitality TrendsFrom RevPAR to RevPAG: How Hotels Unlock More Value per GuestFor decades, RevPAR has been the dominant metric in hotel revenue management. It has shaped strategies, defined performance, and guided decision-making across the industry. But…15 Apr 2026 · 2 min read
Hospitality TrendsBeyond Occupancy: How Hotels Capture More Value This SummerAs the summer season approaches, hotels are preparing for peak demand. Yet higher occupancy does not always translate into higher revenue. Many properties operate…24 Mar 2026 · 2 min read
