Orders
Hotel mobile ordering and instant bookings.
Room service, restaurants and bars — plus 24/7 bookings for spa, events, trips and more. Guests order and book from their own phone through one QR code, and you grow revenue per guest across every outlet.
F&B ordering
In-room dining and restaurant ordering from the guest’s phone.
Guests browse your menus, customize items and order wherever direct ordering is enabled — in the room, at the restaurant, at the bar, by the pool or on the beach.
In-room dining, restaurants, bars, lounges, pool & beach service and the lobby café.
Menus in the guest’s language, with item options built in.
With an integrated PMS, orders go straight to the room bill.
Orders reach your team the way they work
AI dining menus
Personalized menu recommendations that sell more.
Built-in AI analyzes guest preferences and order history to suggest dishes and drinks each guest is likely to enjoy — a more personal dining experience, and more F&B revenue.
Based on preferences and order history.
Updated instantly, without reprinting.
Pairings and add-ons inside the order flow.
24/7 instant bookings
Spa, events and experiences — booked any time.
Guests check availability and make pre-stay and in-stay bookings without calling reception.
Trips & activities
Excursions and activities with live availability.
Additional services
Anything else your property offers, bookable 24/7.
How it works
From QR scan to served order.
One QR code opens menus and bookings in the browser.
AI recommendations help guests pick dishes, drinks and experiences.
Instant orders and bookings, 24/7.
Orders reach kitchen screens, your POS, printers, the Staff App, email or WhatsApp.
Integration
Works with your POS and PMS.
Orders and bookings flow into the systems your teams already use — and your staff manage them on the floor with the TouchMenu Staff App.
Fewer manual orders, fewer calls, fewer errors.
With a PMS we integrate with. Not integrated yet? Talk to our team.
Orders, reservations and guest signals in one app for your staff.
“We have doubled the revenue from SPA services within the first month after integrating the SPA management module.”
SPA Hotel Belchin Garden · High quality and personalized guest experience
Do guests need to download an app to order?
No. TouchMenu is web-based. Guests scan a QR code and order or book directly in their browser.
Which outlets can take orders?
In-room dining, restaurants, bars and lounges, pool and beach service, lobby cafés and other on-site outlets — wherever you enable direct ordering.
Can guests book spa treatments and events too?
Yes. Guests can check availability and make instant pre-stay and in-stay bookings 24/7 for spa treatments, events, trips, dining venues and additional services.
Does TouchMenu Orders integrate with our POS and PMS?
Yes. TouchMenu integrates with existing point-of-sale (POS) systems and property management software (PMS). The exact workflow depends on your systems.
Where do orders go once a guest places them?
Depending on your setup and requirements, orders go to kitchen screens, directly to your POS, to the TouchMenu Staff App, to kitchen printers, or as email and WhatsApp notifications.
Can guests charge orders to their room?
Yes — if your hotel uses a PMS that TouchMenu is integrated with, guests can charge orders and bookings to their room. If your PMS isn’t integrated yet, talk to our sales team about adding it.
