Trusted by hotels and resorts in 10+ countries
Better stays for your guests. Better days for your team.
From the first welcome to the next stay, TouchMenu brings your services, guest communication and hotel operations together.
AI Virtual Concierge
Services, ordering, bookings and TouchBot — your hotel in every guest’s hand.
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Online Check-In
Let guests complete their registration before arrival, for a smoother and more welcoming check-in experience.
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WebKeys
Give guests access to their room using their own phone, making arrival and the stay more convenient.
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Hotel Information & Guest Directory
Everything about your hotel, always up to date, in one place.
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Digital Menus & Mobile Ordering
Room service, restaurants and poolside ordering at their fingertips.
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Guest Feedback & Reviews
Listen to guests during their stay and invite them to share their experience afterwards.
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Event & MICE Management
Plan and manage meetings and events — from the first enquiry to guest registration.
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AI Virtual Concierge
Help guests discover more. Make every stay memorable.
Your hotel’s services, dining, bookings and requests in one branded experience — on the guest’s own phone, with no app download.
Hotel information, services, activities and the guest directory — always up to date.
Dining, SPA and experiences, with payment built in.
TouchBot, the AI assistant inside the concierge, answers in the guest’s language and hands over to your team when needed.
ServiceHub · Task management
More for your guests. Better control for your team.
ServiceHub helps your team manage guest requests and internal tasks, with clear assignments, real-time updates and full visibility over daily operations.
From their phone — through a service, the chat, or TouchBot.
ServiceHub routes it to housekeeping, maintenance, F&B or reception.
Owners and statuses are visible to everyone, from New to Done.
“ServiceHub gives our teams much better visibility over guest requests and daily operational tasks. Everyone knows what needs to be done, who owns it, and what has already been completed.”
Diyana Chimlyarova · General Manager, Ramada Abu Dhabi Corniche
Analytics & Reports
Know what’s working. Act on it.
Revenue, service and guest data from every part of TouchMenu, in one place — so decisions are based on facts, not guesswork.
Sales by outlet, service and period — from in-room dining to the SPA.
ServiceHub tasks, response and completion times across departments.
Feedback, ratings and behaviour, to see what guests value most.
Integrations
Connected to the systems your hotel relies on.
PMS, POS, payments and WebKeys.
Tell us which system you use and we’ll confirm what’s possible — new integrations are added all the time.
