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TouchMenu Interteam Communication

Hotel interdepartmental communication that keeps every team in sync.

Connect front office, housekeeping, maintenance, F&B and management in one system. Set up services and staff, route the work and monitor the workflow in real time — powered by ServiceHub.

Unlimited services · Unlimited staff · Real-time workflow monitor★★★★★ 4.9/5 on HotelTechReport98% recommended by hotels
Hotel lobby
ServiceHub mobile app
ServiceHub task details screen
Unlimitedservices
Unlimitedstaff
30%faster task completion
95%+tasks completed on time

Three building blocks

Services, staff and workflow — in one system.

Everything your departments need to connect, share and collaborate.

Services Management

Create and manage an unlimited number of services — quickly and easily.

Staff Management

Add unlimited employees and assign each one the services they handle.

Workflow Monitor

Track team performance and open work in real time.

Connect, share, collaborate

Faster problem-solving across departments.

A well-designed interdepartmental communication system lets team members connect, share information and collaborate on tasks. Better coordination means quicker problem-solving and shorter response times to guest requests.

1
Send, track and manage tasks

Between every department.

2
Clear ownership

Of every request.

3
Escalation

When work stalls.

Front OfficeHousekeepingMaintenanceF&BGuest RelationsManagement
Hotel maintenance technician at work
ServiceHub task list

How it relates to ServiceHub

Interteam Communication runs on ServiceHub.

You set up services, staff and monitoring here. Your teams receive and complete the work in ServiceHub and its mobile app.

Hotel front office team

Set up and oversee

✓Services and departments
✓Staff and assigned services
✓Real-time workflow monitor
Hotel housekeeper

Execute and track in ServiceHub

✓Tasks and guest requests
✓Push notifications on iOS and Android
✓Statuses, deadlines and escalation

How it works

From set-up to smooth daily operations.

01
Define services

Add every service your hotel delivers.

02
Add your team

Unlimited employees, each with their services.

03
Route the work

Requests and tasks reach the right department.

04
Monitor

See workload and performance as it happens.

Ramada Abu Dhabi Corniche

“ServiceHub gives our teams much better visibility over guest requests and daily operational tasks. Everyone knows what needs to be done, who owns it, and what has already been completed.”

Diyana Chimlyarova · General Manager, Ramada Abu Dhabi Corniche

FAQ

Interdepartmental communication: common questions

What is interdepartmental communication software?

A system that lets hotel departments share information, assign tasks and track work in one place instead of phone calls and group chats.

How is this different from ServiceHub?

Interteam Communication is where you set up services, staff and monitoring. ServiceHub is where teams receive, track and complete tasks — including the mobile app.

Is there a limit on services or staff?

No. You can add an unlimited number of services and employees.

Can managers see performance?

Yes. The Workflow Monitor tracks team performance and open work in real time.

See what TouchMenu can do for your hotel.

Book a walkthrough with our team, or open the live demo on your own phone.

QR code to open the TouchMenu demo
Easy access. Your hotel’s identity.

Guests access TouchMenu through a link or QR code, with your hotel’s branding and content — no app download required.

TouchMenu guest directory on a phone in a hotel room

Enquire now

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.







    Desired Services