Advanced AI to effortlessly personalize guest experiences

The leading hospitality tech platform for next-level guest engagement

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  • Boost guest satisfaction through data-driven insights
  • Maximize revenue growth with AI-powered solutions
  • Streamline operations with cutting-edge digitalization
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TouchMenu AI Hospitality Tech Virtual Concierge

Trust is built with consistency

TRUSTED BY FORWARD-THINKING HOSPITALITY PROFESSIONALS AROUND THE WORLD
Hilton Hotels & Resorts
Ensana Health Spa Hotels & Resorts
Hyatt Hotels and Resorts
Best Western Hotels & Resorts
Novotel Hotels & Resorts
Radisson Individuals
Pirin Golf & Country Club
Metropolitan Hotel Sofia
Albena - holiday village for your vacation
Group Hotel & Spa Romania - Ana Hotels
Hotel Constantine The Great
VAYA Beach Resort
Castelnor - Passport to comfort
Aniroc Signature Hotel
WorkNomads
Wave Resort
Hotel Rubo
Porto Elea Camping & Resort
Huma Kotor Bay
Fruske Terme Resort & Residences
Chukara Wine & SPA Hotel
Astor Garden Hotel - Enjoy a luxurious retreat
Alma Health & SPA Retreat
Alia Palace Luxury Hotel and Villas
Ramada Hotel & Resort
La Quinta by Wyndham
Sunny Day Resort
Blu Bay Hotel
Santa Marina, Sozopol, Bulgaria
Cornelia Deluxe Residence
Hotel Royal Spa Velingrad
Powerscourt Hotel Resort Spa

AI for the modern hospitality experience

The leading hospitality tech platform for next-level guest engagement

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More online check-ins

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Less front desk calls

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Increase of RevPAC

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Unique guest experiences

Online Check-in

Say goodbye to check-in lines.

Guests can complete their check-in process before arriving at your property, saving time for both your team and your visitors. This allows guests to start enjoying their stay immediately, while your staff can dedicate their efforts to delivering an exceptional hospitality experience.

Our Services
TouchMenu Online Check-in
TouchMenu Data-driven Upsell

Data-driven Upsell

Unlock the full revenue potential of every guest

AI not only simplifies operations but also effortlessly creates new revenue opportunities. By intelligently recommending personalized add-ons and upgrades, our AI-driven tools ensure each guest interaction becomes a chance to elevate their experience while boosting revenue per guest, ultimately maximizing both guest satisfaction and profitability.

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Accumulation of User Data

Benefit from your guests' past and present activity

TouchMenu is revolutionizing the guest experience by harnessing user history and activity data from every hotel they check-in to. By integrating AI-driven personalization and real-time updates, TouchMenu enhances convenience, reduces wait times, and elevates the overall guest journey to a more modern, efficient level. This data-driven approach enhances satisfaction, creating more engaging, relevant, and memorable experiences for each guest.

More on AI
TouchMenu User Data
TouchMenu AI Customized User Panel

The Ultimate Guest Experience App

Offer your guests a fully personalized, white-label app right at their fingertips

Ensure a seamless stay by providing essential information before, during, and after their visit. With TouchMenu app, guests can easily access directions to your property, complete online check-in, use digital keys, explore on-site amenities, find Wi-Fi details, order food and beverages, book a SPA procedure, leave feedback, submit housekeeping or maintenance requests, discover popular local attractions and restaurants, and even check out online—all without the need for a download. Keep your guests informed and enhance their stay from start to finish.

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Products and services available 24/7

Enhance guest experience and boost revenue with extended availability

AI Digital Menus

Interactive menus for your restaurants, highly customized according to guest preferences.

Real-time Updates

Administration panel for tracking orders and managing menu items, availability and more.

Payments

Various payment options including room charges that feed directly to the hotel PMS.

QR Codes

Position QR codes in the hotel room, at the pool bar or even the elevator for an increased exposure.
TouchMenu F&B Menus

SPA & Wellness

Full SPA management module for listing procedures, staff members and availability schedules and managing incoming bookings.

Activities

Present your hotel activities or activities through external partners and let your guests book available slots.

Restaurants

Table management and booking options available to your guests with option to pre-order.

Ticket Sales

Streamline sales of events and activities with automated notifications and entry validation.
TouchMenu SPA management

Amenities

No toothbrush? No problem. Extra room amenities can be requested anytime. Predefine common items or let guests send a specific query.

Issues

Guests can easily report faulty facilities or any other issue right through the app. Maintenance updates are delivered to the guest on-demand.

Housekeeping

Introduce on-demand housekeeping for a more sustainable and eco-friendly stay.

Concierge

Enhance personalization by introducing additional communication channels. Streamline guest inquiries for timely and accurately responses.
TouchMenu Service Hub

We help hospitality ecosystems make money and happy guests in a sustainable way using cutting-edge technology

All-in-one web-based platform, attracting your guests with a full set of services, accessible from any mobile device or tablet through a single QR code scan.

Streamline your staff operations

Ensure smooth workflows, excellent customer service, and improved overall efficiency
  • Boost RevPac powered by AI
  • Reduce operational costs
  • Improve guest satisfaction and hotel reputation
  • Optimize work processes and staff efficiency
  • Empower marketing performance
  • Be sustainable and reduce carbon footprint
  • 5-minute support standard
Our Services

Data-driven Solutions

Analyze real-time data and make better decisions when they matter most

Paperless Experience

Save an average of 8.2 trees per year

Communications

Real-time messaging: guest and in-house operations

Workforce and Operations Optimization

Powerful administration and AI engine for performance tracking and managing

SUCCESSFULLY INSTALLED IN OVER 20,000 HOTEL ROOMS WORLDWIDE

Begin Your Journey Towards an Enhanced Guest Experience Here

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TouchMenu Hospitality Tech AI

AI for boosting revenue and increasing guest satisfaction

TouchMenu is a powerful web-based suite that grants immediate access to a set of services and activities through the guest's own smartphones or tablets. The digital platform enables the communication throughout the whole guest journey with pre-stay customizations and in-stay personalization. TouchMenu AI knows your guests and delivers highly tailored options for a memorable stay.

The Virtual Concierge enhances the user experience so that you focus on optimizing your resources and multiplying the profit of your businesses.

No quotes here. Only real-life experiences.

We partner with hotels and resorts across the globe on their journey to digital transformation.
Success Stories
Blu Bay Hotel
Blu Bay Hotel

The marine face of excellence

Upselling through exceptional service

Through the Virtual Concierge, we provide not only information about the services that the hotel directly offers, but also partner services, so that every guest can find what they need in one place.
Digital Menu Hotels | TouchmenuApp
SPA Hotel Belchin Garden

Spa, tranquility, luxury

High quality and personalized guest experience

We have doubled the revenue from SPA services within the first month after integrating the SPA management module.
LET'S FIND TOGETHER THE SYNERGY BETWEEN EXCEPTIONAL INNOVATION AND HIGHLY PERSONALIZED SERVICE

Get TouchMenu customized for your property and see it in action!

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Company

We help hospitality ecosystems make money and happy guests.

Sales

Get in touch with our sales & marketing department.

Support

We are available whenever you need us.

Enquire now

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.







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