Streamline Guest Experience with Self Check-in System, powered by TouchMenu
In the rapidly evolving hospitality industry, staying ahead of guest expectations requires constant innovation. Whether your guests are visiting for leisure or business, the last thing they want is to spend time waiting in line at the front desk. With the self check-in system powered by TouchMenu, you can offer your guests the convenience of checking-in online at their own pace, even before they arrive at your hotel.
Why Choose Online Check-in?
The benefits of online check-in are numerous, both for your guests and your hotel operations:
- Eliminate Front Desk Queues and Reduce Administrative Tasks
By enabling guests to check in online, you can significantly cut down on the time they spend at the front desk, freeing up your staff to focus on providing exceptional service. This also reduces the workload associated with manual check-ins, making your operations more efficient.
- Guest Data Collection
The self check-in system allows for seamless data collection, ensuring that all necessary information is gathered accurately and securely before your guests even set foot on the property.
- Flexible Access Control
With integrated access control, you can easily manage guest access to rooms and facilities. The system can automatically allocate a room based on the reservation and issue a digital key valid only during the guest’s stay.
- Increase Upsell Opportunities
TouchMenu’s self check-in system is designed to boost your revenue by offering integrated upsell options.
- Enhance Guest Experience
Providing a smooth, hassle-free check-in process is just the beginning. With TouchMenu’s system, your guests have access to a Virtual Concierge, where they can explore more services and make additional reservations even before they arrive.
Tailored for Your Hotel
No matter the type of property you manage—be it a hotel, vacation rental, hostel, apartment hotel, or camping site—TouchMenu’s self check-in system is designed to put your brand and hospitality first. You have the flexibility to activate various features that align with your operational needs:
- Update Guest Data in the PMS
Ensure that all guest information is automatically updated in your Property Management System (PMS), reducing manual data entry and the risk of errors.
- Room Allocation
The system can allocate the first available room of the reserved type, streamlining the check-in process and enhancing guest satisfaction.
- Digital Room Key
A digital key is issued to the guest, valid only for the duration of their stay, providing secure and convenient access to their room.
Tailored for Your Guests
TouchMenu’s self check-in system offers your guests a seamless experience from the moment they book their stay. The system allows guests to easily fill in their details, scan necessary documents, and provide e-signatures on official forms before arrival.
Additionally, guests can indicate whether they require an invoice and submit the necessary details for its issuance. Once the check-in process is complete, they gain access to the Virtual Concierge, where they can find more information about your property and reserve additional services to enhance their stay.
With TouchMenu’s new self check-in system, you can elevate your guests’ experience while streamlining your hotel operations. By embracing the innovative solution, you place your brand at the forefront of hospitality excellence, offering convenience, efficiency, and a truly personalized stay for each of your guests.
