TouchMenu > Enterprise Feedback

Enterprise Feedback

Drive Growth Through Live Surveys and Loyalty Programs

Transforming Guest Feedback into Actionable Insights

Quality hospitality feedback features empower the organization to create long-lasting connections with its guests and to build brand loyalty

Live Surveys & Reviews

Feedback throughout the entire guest journey

Instant Feedback

Challenge guests to share their opinion for specific aspects of your services. Get real-time feedback using TouchMenu easy customizable live surveys. Identifying issues during In-stay helps hotels and resorts to take quick action and to turn detractor into repeaters.

Insights

Get detailed feedback to prioritize improvements and analyze trends. Post-stay surveys allow hospitality professionals to better understand strengths and weaknesses so that they can prioritize the right improvements.

Better Online Reputation

The real-time feedback gives you a chance to be promptly informed and adjust right away. Quick action makes a positive impression and happier guests. The better hotel reputation, the more new bookings!

Loyalty Programs

Encourage repeat visits and positive word-of-mouth

Rewards and Incentives

Hotel loyalty programs drive guest retention, generate revenue and achieve overall growth. It is a way to thank your guests for selecting you. Choose to offer rewards that enhance the current stay or give them an even better experience on their next one

More Repeaters

The loyalty programs are a way to collect information about guest preferences and habits. This allows hoteliers to respond to their needs easier and more effective, which would increase customer satisfaction and helps to expand the number database of repeaters.

Easy-to-Use

User-friendly interface and multilingual options empower the management to customize the programs to suit their unique needs and brand identity. The versatile and adaptable tool supports for fostering guest loyalty.